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Shipping Policy

 NORMAL SHIPPING TIMFRAMES: Please allow to 7-10 business days for your order to ship.

*HIGH VOLUME/HOLIDAY PROMO/MAJOR SALES SHIPPING DISCLAIMER: Major sales are subject to longer processing time due to high volume. Please allow up to 21 business days to for orders to be processed during these peak times. We Appreciate your patience & support!

SEASONAL/SALON SIZE PRE-ORDERS: Orders will ship by the pre-order shipment date on promo.

*Business days are Monday thru Friday, excluding any US holidays that fall on those days. Shipping days are Monday thru Friday. Please Do not count Saturdays or Sundays or any US holidays into the number of days for order processing.

Please also note that if your package has indeed been delivered and you did not receive it, you will have to file a lost/missing package claim with USPS. 

We are not responsible for any packages marked "Delivered', once shipped. If your package has been lost/stolen, you may also file a claim with the carrier listed on your shipping notification.

USPS Customer Service Contact Number: (800) 275-8777